Ratings & Reviews
Resident Reviews
|Recommended: YesSmoke Detectors Battery — They replaced the battery within minutes of contacting the office
|Recommended: YesHousing — Housing
|Recommended: YesRecently Moved In — Enjoying living here so far Staff is very helpful and friendly, and neighbors are great. Thanks
|Recommended: YesI Just Moved In And Its Great — We just moved in saturday and wanted alot of touch-ups and maintenance has been on top of everything, contacting us the same day, the grounds are super clean and the apartment didnt have anything noticeably wrong with it when we move in. Very open floor plans and my the patio is honestly completely life changing. Everything about this place so far is efficient. The property managers arent the best with communication but you can tell they try there best, especially leshay and bria might be butchering the spelling of her name
response from property -Hi Simone-Michele! Thank you so much for the 5 star review and all of the favorable comments. We would be happy to discuss your communication concerns. Please feel free to contact us at 513.272.6789 and we'll be happy to discuss. Thanks again!
|Recommended: YesGreat Place To Live — I like here. Sometimes the neighbors can be noice like at 2 am. But mostly until now I suggest to living here, but I moved just 4 days ago times will show.
Hi Boyukkhanim! Thank you for the 5 star review. If your neighbors continue to be a problem, please let us know and we are happy to address the problem and you'll remain completely anonymous.
Welcome to Centennial Station. We are glad you are here!
|Recommended: YesVery Convenient, Comfortable, And Pleasant Neighborhood — I am really liking this place so far Centennial is in a convenient and comfortable location in Madisonville. It's super close to grocery stores and food. The community is gated which makes it feel safe and private. It has a lot of grassy areas to walk your dog. Our apartment feels very clean and spacious. The staff are super helpful and friendly. A few small complaints are that there aren't very many lights in the neighborhood at night it can get quite dark , there are no sidewalks, and the trash cans and recycling areas are not very convenient. I am also noticing some chipped stair railings.
Hi Caroline! Thank you so much for your 4-star review and your kind comments! We truly appreciate your feedback.
Regarding the exterior lighting, we updated it in August 2022, and the community is now more than 50% brighter than before. As for the sidewalks, they weren’t part of the original design 20 years ago, which is common in garden-style communities.
We’re also in the process of pressure washing and painting the breezeways and stairwells, which should address the chipped stair railings you mentioned.
Thanks again for your review and feedback, and welcome to Centennial Station!
|Recommended: YesHighly Recommend Living At Centennial Station — Everyone at Centennial Station is extremely friendly. The apartments are very clean upon move in, practically spotless. Highly recommend living here, as you get a great quality apartment for a relatively decent price
Hi Brooklynn! Thank you so much for the 5 star review and for the positive feedback. We greatly appreciate it. Welcome to Centennial Station!
|Recommended: YesCentennial Apartments — I love this apartment complex. There were a few minor issues, but nothing the maintenance guys couldn’t fix It’s safe and secure It’s quiet and clean By far the best place to live for all ages and families
Thanks, Hannah, for the 4-star review and your positive feedback. We're thrilled to have you at Centennial Station!
|Recommended: YesCentennial Apartments — The property is clean and gated. I love the modern look in the apartment itself. The people in the community are very kind and welcoming. It is perfect for all ages 10 10 recommend
Hi Hannah! Thank you for the 4 star review and for positive feedback. Welcome to Centennial Station!
|Recommended: NoPoor Communication — Communication between staff and residence is lacking. Staff did not properly inform tenants that a 60 day written notice is required prior to the lease agreement coming to an end. Resulting in us to pay an extra month and a half on an apartment that is unoccupied.
Hi Jacob! I'm so sorry to see the one star rating and the comments you wrote on the review that you gave to us today. You mentioned that the communication between the staff and residents is lacking because we failed to communicate to our residents that a 60 day written notice is required prior to the lease agreement coming to end. I'm not sure what else you would like for us to do because it's clearly written in the lease agreement that both you and Brittany e-signed on June 3, 2023. I've attached a copy of it and put a red square around provision 1 and 4 which mention the required 60 day written notice. I've also attached a copy of the renewal offer that was emailed to both of you on May 3, 2024. I put a red rectangle around the date and the sentence that indicates that a 60 day written notice is required. As I mentioned to you on the telephone, our software keeps track of all communication with you. When emails are sent via the software, it also is able to inform us if the emails are read. I attached a copy of your activity log and I put a red rectangle around May 3, 2024 when the renewal offer was sent. I underlined where both you and Brittany read the email. As a comparison, I put a yellow rectangle around the email that was sent out on May 6, 2024, regarding New York Times Being Left at the Front Gate and the Elika User Instructions. You'll see that Brittany read that email, but you didn't. Can you please share with me what else we could have done? I'm always looking for ways for us to improve.
Again, I'm so sorry that you feel that there is a lack of communication between myself, my team, and our residents because I'm proud of the amount of communication we send out. I feel it's better to over communicate, than to not communicate effectively. I also often hear from residents that we over communicate, that they receive too many emails from us. Unfortunately, I have come to the conclusion that we are never going to make all 475 residents happy, however it is my daily goal to try.
Please let me know if you have any questions. I'm always happy to help! Thank you!
|Recommended: YesInitial Move-In — Our experience at centennial station has been nothing short of excellent so far. Our previous apartment and property management experience was an absolute nightmare, so moving into Centennial completely changed our quality of life immediately. Moving into a community and apartment that truly feels like “home” has been incredible and we are so grateful to be here.
Hi Catherine! Thank you so much for the 5 Star review and for the positive feedback regarding your experience here at Centennial Station. Thank you for choosing our community and welcome to the neighborhood. Please do not hesitate to reach out if you need anything. We are happy to help!
|Recommended: Yes1 Month Renting — Good place to live, responsive and kind staff. Slight miscommunications regarding security gate. Otherwise great place.
Hi Alexander! Thank you for the 4 star review. Please give us a call to discuss your concern regarding the miscommunication you mentioned in your review. Thank you!
|Recommended: YesBa — Na
Hi Peter! Thank you so much for the 5 star review! We sincerely appreciate it!
|Recommended: YesGreat Place To Live — Moved in with no issues and great community activities to make everyone feel welcomed.
Hi Emily! Thank you for the 5 star review! We are so happy to hear that you are enjoying your new home!
|Recommended: YesMove In — Smooth move-in. Friendly and helpful staff.
Hi Bob! Thank you so much for the 5 star review and favorable comments regarding our team. We sincerely appreciate it. Welcome home to Centennial Station!